Terms of Service (summary)

This is a placeholder summary for the MVP — replace with counsel-reviewed terms before public launch.

QA aid only. Callauditer provides automated, AI-generated quality-assurance analysis of call recordings. Reports are a pre-audit aid. They do not constitute legal or regulatory advice, and Callauditer does not guarantee, certify, or warrant compliance with any law or regulation. You remain solely responsible for your regulatory obligations and for human review of flagged and unclear results.

Your data. Call recordings may contain personal data. You warrant that you have a lawful basis (and any required consents) to record calls and process them through Callauditer. Audio and transcripts are processed by our sub-processors (Groq for transcription, Google for analysis) and stored in EU-region Supabase infrastructure. Audio and reports are retained and auto-deleted per your plan's retention schedule.

Accuracy. AI transcription and analysis can contain errors. Where the system cannot clearly determine pass or fail, results are marked "unclear" for human review.

Fair use. Quotas apply per plan. Abuse, resale without a partner agreement, or uploading content you have no right to process may result in suspension.